Privacy Policy

Last updated: May 1, 2026

1. Information We Collect

Account Information

When you register, we collect your phone number and country. You may optionally provide your name.

Usage Data

We collect information about how you use the App, including questions asked, features used, and session data. This helps us improve the service and the AI’s accuracy.

Device Information

We may collect device type, operating system version, and language settings to optimize your experience.

Voice Data

When you use voice features, audio is processed to convert speech to text. We do not store raw audio recordings after processing.

2. How We Use Your Information

  • To provide and improve the AI legal assistance service
  • To process credit purchases and payments
  • To connect you with lawyers when you create a case
  • To send important notifications about your account or cases
  • To detect and prevent fraud or abuse
  • To improve AI accuracy based on anonymized usage patterns

3. Information Sharing

We do not sell your personal data. We may share information with:

  • Lawyers: When you create a case, your case details and phone number are shared with interested lawyers only after you accept their offer.
  • Payment processors: To process credit purchases. PocketLoya never stores your payment card details.
  • Legal authorities: When required by applicable law.

4. Data Security

We implement industry-standard security measures to protect your data, including encryption in transit and at rest. The App supports biometric authentication (Face ID / Touch ID) for additional security.

5. Data Retention

We retain your account data and chat history as long as your account is active. You may request deletion of your account and associated data at any time by contacting us.

6. Your Rights

You have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data
  • Export your chat history
  • Opt out of non-essential notifications

7. Children’s Privacy

PocketLoya is not intended for children under 16. We do not knowingly collect information from children.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes through the App.

9. Contact

For privacy-related questions, contact us at privacy@pocketloya.com.